WorkKE policies
The rules that govern working, selling and talking on WorkKE. Each policy opens with a plain-language summary, and material changes are emailed to affected users at least seven days before they take effect.
Policies last reviewed 2 September 2026
Terms of Service
The master agreement between you and WorkKE — accounts, jobs, fees, liability and termination.
Privacy Policy
What personal data we collect, why we process it, who we share it with, and your rights under the Kenya Data Protection Act.
Community & Marketplace Guidelines
How to behave in the forum, in chat and in Digital Stores — plus how we moderate, restrict and handle appeals.
Acceptable Use Policy
Permitted and prohibited use of the wallet, deposit tiers, AML monitoring and withdrawal rules.
Vendor Agreement
Seller rules for Digital Stores — eligibility, listing standards, prohibited products, payouts and returns.
Wallet & Payments Policy
How escrow, deposits, fees, holds, refunds and payouts work across M-Pesa, card and bank.
Dispute Resolution
How disputes are reported, reviewed and arbitrated, and what happens to escrowed funds meanwhile.
Report a violation
Use the Report action on any post, listing or profile, or open a ticket. Reports are confidential.
Report fraud or abuseQuestions about a policy
Our support team can explain how a rule applies to your account, job or store.
Contact WorkKE