Kevin Juma

Freelancer · Nairobi, Nairobi, Kenya · From KES 400/hr

I am an experienced customer service professional with over three years of experience supporting clients in both remote and on-site environments. Skilled in CRM tools, including Zendesk, Salesforce, Hubstaff, Gorgias, and Shopify, I excel at delivering accurate, responsive, and solution-oriented support. I thrive in fast-paced settings where communication, organization, and problem-solving enhance the customer experience.