JOHN KASINGA MWANGANGI
Freelancer · MERU, Meru, Kenya
I am a results-oriented professional with extensive experience in high-volume customer care and franchise operations. I specialize in driving operational excellence by balancing technical efficiency with a dedicated, human-centered approach to problem-solving. My professional philosophy is built on accountability and presence, ensuring that I am a reliable point of contact who delivers consistent results under pressure. I am committed to leveraging my communication skills and system expertise to
Skills
- Virtual Assistant
- Data Entry & Analysis
- Typing & Document Preparation
- MS Office Expert (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Slides)
- File Conversion (PDF ⇄ Word, Excel, PowerPoint)
- Email Composing & Management
- Survey & Form Filling
- General Assistant Support
- Document Management/Version Control
- Tax Filing & Compliance
- Financial Reports & Budgeting
- Cost Accounting
- Excel Proficiency (Advanced)
- Data Visualization Tools (e.g., Tableau, Power BI)