Nathan Kiama Kathenge

    Freelancer

    Tech Support and customer service professional with 5+ years of experience providing technical assistance, troubleshooting user issues, resolving service problems, and supporting clients across fast-paced environments. Skilled in technical support, system troubleshooting, customer communication, onboarding, issue escalation, and cross-functional coordination. Brings a strong blend of ICT support, customer service, and operational reliability to ensure efficient service delivery.

    Skills

    • Bank Reconciliation
    • Virtual Assistant
    • Data Entry & Analysis
    • General Assistant Support
    • File Conversion (PDF ⇄ Word, Excel, PowerPoint)
    • Email Composing & Management
    • Google Workspace (Docs, Sheets, Slides)
    • MS Office Expert (Word, Excel, PowerPoint)
    • Typing & Document Preparation