josphat mwai

    Freelancer · Nairobi, Nairobi, Kenya

    I’m an experienced IT Support Engineer with hands-on expertise supporting distributed teams across the world. I specialize in day-to-day IT support, email systems, network troubleshooting, and secure remote access. What I can help you with: • Microsoft 365 & Google Workspace setup, troubleshooting, and security • Email delivery issues, account recovery, migrations, and MFA configuration • Remote user support (Windows & macOS) • Network troubleshooting (Cisco routers & switches, VLANs, NAT, fire

    Skills

    • MS Office Expert (Word, Excel, PowerPoint)
    • File Conversion (PDF ⇄ Word, Excel, PowerPoint)
    • Google Workspace (Docs, Sheets, Slides)
    • Document Management/Version Control
    • General Assistant Support
    • Website Development
    • Landing Page Design
    • Tech Support & Troubleshooting
    • System Integration
    • Database Management
    • IT Equipment Setup & Networking
    • Inventory Management Systems Development
    • CMS Management
    • Inventory Management Systems
    • API Integration